Terms of Service

This website is operated by YES MSG Pty Ltd (ABN 51 690 457 419).
When we say “YES MSG”, “we”, “us” or “our”, we mean YES MSG Pty Ltd.
When we say “you”, we mean anyone who visits, uses, or shops on this website.
By accessing our site or placing an order, you agree to these Terms of Service.
If you disagree, please do not use the site.

Using our website

You must use this website in a lawful way.
You must not:
• break any laws
• misuse the site or its content
• upload harmful code
• interfere with site security
• scrape, copy or harvest content
• submit false or misleading information
• use automated systems without permission

We may suspend or restrict access if these rules are breached.

Online store eligibility

You must be at least 18 years old to place an order.
You confirm that any information you provide is accurate and current.

Our products

Products are sold online only.
Some items may have limited availability.
Product descriptions and images are provided for general guidance.
Packaging or appearance may vary slightly.
We may change, pause, or stop selling products at any time.

Prices and changes

Prices may change without notice.
We may correct pricing errors.
If an error affects your order, we may cancel it and issue a refund..

Orders

Placing an order is an offer to purchase.
We may accept or reject orders at our discretion.
Orders may be cancelled if:
• payment fails
• details are incorrect
• products are unavailable
• The order appears suspicious

If we cancel your order, we will issue a refund.

Payments

Payment is required at checkout.
You authorise us to charge the payment method used.
You confirm you are authorised to use that payment method.

Shipping

Delivery times are estimates only.
Risk passes to you once the order is handed to the carrier.
International orders may be subject to customs rules, duties, or taxes.
These costs are your responsibility.

Returns and refunds

Returns are handled under our Refund Policy.
Because we sell food, change-of-mind returns are not accepted.
Your rights under the Australian Consumer Law are not affected.

Third-party services

Our site may link to third-party tools or websites.
We do not control these services.
We are not responsible for their content or behaviour.
Use them at your own risk.

Reviews and user content

If you submit reviews, feedback, comments, or tag YES MSG on social media, you give us permission to:
• use the content
• share it
• publish it
• display it
• use it for marketing
You confirm that you own the content you submit.
We are not required to pay for or respond to submissions.

Accuracy of information

We aim to keep information current.
We do not guarantee that all content is complete or error-free.
Information may change without notice.

Prohibited behaviour

You must not use the site to:
• engage in unlawful activity
• infringe intellectual property
• harass or harm others
• distribute malware
• collect personal data without consent
• interfere with site operation

We may block access if prohibited behaviour occurs.

Warranties and liability

The site and products are provided as they are.
We do not guarantee uninterrupted access.
To the extent permitted by law, we are not responsible for indirect loss, loss of profits, or loss of data.
Nothing in these Terms limits your rights under the Australian Consumer Law.

Indemnity

You agree to cover us for any claim that arises from:
• misuse of the site
• breach of these Terms
• unlawful activity

Termination

We may suspend or end access if these Terms are breached.
You may stop using the site at any time.

Entire agreement

These Terms work together with:
• Privacy Policy
• Refund Policy
• Shipping and Returns Policy
• Any promotion terms

Together, they form the whole agreement between you and YES MSG.

Governing law

The laws of Victoria, Australia, govern these Terms.

Changes to these Terms

We may update these Terms at any time.
The current version will always be published on our website.
Continued use of the site means you accept any updates.

Contact

Questions about these Terms can be sent to:
hello@yesmsgshop.com

YES MSG Pty Ltd
Suite 53, Level 7
570 St Kilda Road
Melbourne VIC 3004
Australia

END TERMS OF SERVICE