Privacy Policy
This Privacy Policy explains how YES MSG Pty Ltd (ABN 51 690 457 419) collects, uses, stores, and shares personal information.When we say “we”, “us”, or “our”, we mean YES MSG.
When we say “you”, we mean anyone who visits our website, places an order, or contacts us. By using our website, you agree to this Privacy Policy.
What we collect
We collect personal information so we can operate our store and deliver orders.
This may include:
• name
• email address
• phone number
• billing and shipping address
• order details
• payment confirmation
• account details
• messages you send us
• reviews or feedback you submit
Some features may not work if you choose not to provide this information.
Information collected automatically
When you visit our website, we collect usage data.
This may include:
• IP address
• device type
• browser type
• pages viewed
• time spent on pages
This information is collected using cookies, pixels, and similar tools.
Information from third parties
We receive information from service providers who help us run our business.
This may include:
• Shopify
• payment processors
• delivery partners
• analytics and advertising partners
We only use this information to operate our store.
How we use your information
We use your information to:
• process orders
• ship products
• send order updates
• provide customer support
• manage accounts
• improve our website
• send marketing emails or messages where you opt in
• show relevant advertising
Marketing
You may receive marketing emails or SMS messages if you choose to opt in.
You can unsubscribe at any time using the link in our emails or by replying STOP to SMS messages.
Cookies
We use cookies to:
• run the website
• remember preferences
• understand how the site is used
• support analytics and advertising
You can manage cookies through your browser settings. Blocking cookies may affect how the website works.
Sharing your information
We may share your personal information with:
• service providers who help us operate the business
• payment and delivery partners
• marketing and analytics partners
• professional advisers
• authorities where required by law
We do not sell personal information.
User content
If you leave a review or tag YES MSG on social media, that content may be public. We are not responsible for how others use public content.
International transfers
Your personal information may be stored or processed outside Australia. We take reasonable steps to protect your information wherever it is processed.
Data security and retention
No system is completely secure. We keep personal information only as long as needed to:
• operate our business
• meet legal obligations
• resolve disputes
Your rights
Depending on where you live, you may have the right to:
• access your personal information
• request corrections
• request deletion
• opt out of marketing
You can contact us to make a request.
Children
Our website is not intended for children.
We do not knowingly collect personal information from children.
Contact
If you have questions about this Privacy Policy,
contact us at: hello@yesmsgshop.com
YES MSG Pty Ltd
Suite 53, Level 7
570 St Kilda Road
Melbourne VIC 3004
Australia